SimpleCom replaced the incumbent provider and delivered dual-carrier 5G to every store, on schedule.
Client
National airport travel retailer
Industry
Retail, Aviation
Solution
Fixed Wireless Access, dual carrier
Scope
355 stores across 49 airports
Timeline
37 days onsite
Technology partners
Verizon, Ericsson, Fortinet
The challenge
An end-of-life network spread across 49 airports
Every store depended on cellular-enabled inventory scanners and aging routers that were reaching end of life. The retailer needed a full network refresh, with every location surveyed and installed inside airport terminals where access windows are tight.
The previous managed service provider could not deliver the project management and installation depth a rollout this size requires, so the retailer went looking for a partner who could own it end to end.
The solution
Dual-carrier 5G, surveyed and installed store by store
SimpleCom ran multi-carrier site surveys at every location, replaced the legacy routers with 5G hardware, and managed the full deployment with its own project management and installation teams.
Multi-carrier surveys
Signal tested on more than one carrier at every store before hardware shipped.
5G router refresh
Legacy routers replaced with dual-carrier 5G built for what comes next.
Owned project management
One team scheduling, tracking and reporting across all 49 airports.
Onsite installation
SimpleCom technicians at every store, inside terminal access rules.
The result
Every store live, and a new long-term partner
All 355 stores were installed in 37 days. The retailer chose SimpleCom to replace its incumbent provider and now has one accountable team for design, installation and ongoing support.
355
stores refreshed
49
airports
37
days, start to finish
Rolling out across dozens of locations?
One team to survey, install and support every site, on your timeline.